Dnata Switzerland AG is a leading provider of ground handling services for commercial aviation at Geneva and Zurich airports. As part of the world‑renowned Emirates Group, we have over 1,100 employees in Switzerland. We operate more than 35,000 flights per year for over 60 airlines worldwide. In addition, dnata welcomes its valued passengers in the marhaba lounges at Geneva and Zurich airports.
Your role and responsibilities
As Commercial Manager, you are responsible for the commercial development and profitable growth of dnata Switzerland AG, with a strong emphasis on cargo handling services at Zurich and Geneva airports. Acting in line with the guidance of the Swiss Executive Management and the dnata Group strategy, you actively shape dnata Switzerland’s commercial activities and contribute to its sustainable market positioning. You play a key role within the commercial department and work closely with the Chief Commercial Officer, Station Managers, Cargo Managers and cross‑functional stakeholders. You actively identify and develop new business opportunities, expand and renew existing customer partnerships, and take ownership of commercial negotiations. You define and agree contractual terms and conditions within the IATA SGHA framework and ensure their professional implementation across the organization, thereby directly supporting long‑term value creation.
* Lead and further develop the commercial cargo services portfolio in line with financial targets, customer expectations and dnata Group standards
* Drive profitable growth through acquisition of new customers and expansion of existing partnerships
* Negotiate, conclude, renew and manage cargo handling contracts (IATA SGHA) and Service Level Agreements (SLA)
* Identify and develop new products and revenue streams to strengthen dnata Switzerland’s service offering
* Ensure professional contract communication and implementation in close cooperation with Operations, Billing and other internal stakeholders
* Act as a key commercial interface for customers, airport authorities and business partners
* Monitor market trends, customer needs and the competitive environment
* Represent dnata Switzerland at customer meetings, industry events and conferences
Your application
The position reports directly to the Chief Commercial Officer and is based at Zurich Airport. The role is available with a workload of 80–100% and allows up to 20% home office.
Are you ready for a new challenge, eager to take off with dnata and celebrate future successes with us? We look forward to receiving your complete application, including your preferred working percentage and salary expectations, by 6 February 2026 via: apply
For further information, Alexandre König, Chief Commercial Officer dnata Switzerland, or the HR Team Zurich will be happy to assist you: zrh.jobs@dnata.ch / +41 43 815 83 22
By submitting your application, you consent to the internal use of your personal data as part of the recruitment process.
Application deadline : February 6, 2026
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