Job Req Number: 117362
Time Type: Full Time
Division: CHE - DSV Air & Sea AG (Air & Sea)
Location: Meyrin
Manager: Nabil Regraga
Freight forwarders in DSV act as a proactive interface between the customer and all relevant internal and external service providers.
Key Responsibilities
Control, organize and monitor the entire transport process (pick up until delivery) as well as invoicing.
Actively communicate with customers, DSV offices, agents, sales, subcontractors and carriers in the daily business.
Accept customer orders and review all shipment and order‑related data and documents, recording orders (e.g. IMO/DGR Certificate, Country Regulations).
Monitor job costing and profitability.
Process vendor invoices according to the instructions of the Senior Team Lead and valid working instructions.
Work on and resolve operational problems and issues, handling escalation management according to matrix specifications.
Ensure quality by following and respecting the specified processes and SOPs.
Key Skills & Competencies
Functional know‑how in Air Freight.
Experience in an international environment.
Team player.
Good communication.
Customer focus – monitors customer expectations continuously and adapts activities and procedures.
Planning & organizing – ability to prioritize, plan, assign and control.
Time management – monitoring performance against deadlines and milestones.
Knowledge and training on Good Distribution Practice concepts and applicable SOPs.
Education & Experience
Commercial apprenticeship.
Relevant work experience.
Language Skills
Fluent in English and French.
German is an asset.
Benefits
A role in a successful, dynamic company.
Part of a strong team of performance‑driven colleagues.
Competitive salary.
Great future career prospects for advancement.
Professional working environment.
Flexible working time.
DSV is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
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