Behind the scenes and in front of them, we do everything to ensure our customers can blindly rely on their IT. We continuously check our systems, look for potential weaknesses, and initiate improvements. As Head of Network Management (m/f/d), you will take on an important role in the X management team and thus be a crucial part of a successful leadership team in the Network division.WHAT YOU WILL DO- Technical and hierarchical leadership of the Network department with around ten employees at various locations in Switzerland (Bern, Sursee, Winterthur)- Responsibility for operation, security, and further development of the fenaco network (Cisco/Fortinet)- Assume the X-role for network service according to ITIL 4- Planning and execution of internal and external training with internal stakeholders and external service providers- Ensuring a high standard of quality and continuous service improvementWHAT YOU BRING- Several years of experience in the network field, ideally with Cisco and Fortinet technologies- Leadership experience and high social competence- Solid knowledge in ITIL 4 and service management- Strong analytical and problem-solving skills- Enjoyment in the development of teams and willingness to travel- You have a command of German and good English skillsWHO WE AREWe at Bison do not want to become your new family. However, we still offer you a family-like environment. And you will get a rollercoaster ride of variety right alongside it. Your new teammates are committed with great passion to their customers and give their all for them. Bison stands for modern software solutions and dynamic merchandise management processes. We don't need to say much more about digitization, we simply live it. Have we piqued your interest?YOUR CONTACTNadine Stahl HR Business Partner Email contact jidd5b432caen jit0207aen jpiy26aen