Hotel Receptionist / 80% - Fixed-Term Contract Position on a fixed-term contract, evolving towards a permanent contract Your mission: As a receptionist, you are the first point of contact for our clients and help provide a warm and professional welcome experience. You manage arrivals and departures, inform clients, and participate in tasks related to reception. Your responsibilities: - Welcoming and informing clients - Managing check-in and check-out procedures for hotel guests - Handling emails and phone calls - Providing information about the establishment's services and local attractions - Conducting cash transactions (selling pool and wellness access, and processing payments) - Supporting the department with various customer service tasks Your profile: - CFC in business administration or equivalent qualification - Experience in a hotel establishment: an advantage - Proficient in French and German (oral and written), English is a plus - Ability to work in a team - Flexibility in working hours (evenings and weekends) - Mastery of software tools (Mews and xplan is a plus) - Excellent communication skills and customer service orientation We offer: - A pleasant working environment within a committed team - A varied role combining reception and marketing - Exclusive access to the resort's amenities - A human-sized company with a caring corporate culture jidb80d976aen jit0311aen jpiy26aen