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We're all about helping brands turn ideas into impact. Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers—including teams at Uber, Microsoft, Volkswagen, and Telefónica—to build engaging brands.
With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. We’re on the lookout for new team members to share our vision. If you’re ready for a brand‑new adventure, keep reading!
Your team
You’ll work with Frontify’s commercial teams, including Sales, Customer Success, and Revenue Operations. They’re international, motivated, collaborative, and based throughout Europe and New York.
Your Mission
As an Enterprise Account Manager for the Central European market, you’ll manage and grow relationships with Frontify’s enterprise customers across the region. You’ll act as a trusted partner—ensuring they see ongoing value, uncover opportunities to expand their use of Frontify, and strengthen their long‑term success. The role blends relationship management, commercial acumen, and consultative problem‑solving, offering the opportunity to drive meaningful customer and revenue outcomes.
Your Responsibilities
* Manage a portfolio of enterprise customers across Central Europe, driving revenue growth.
* Develop strategic account plans that align customer priorities with Frontify’s platform capabilities and business objectives.
* Build and maintain strong relationships with key stakeholders—from operational users to C‑level executives.
* Identify and lead expansion opportunities across business units and brands using a value‑driven, consultative approach.
* Negotiate expansions with a focus on long‑term partnership health and sustainable growth.
* Collaborate closely with Customer Success, Sales, Marketing, and Product teams to deliver seamless customer experiences.
* Share customer insights to influence Frontify’s roadmap and help evolve our enterprise account‑management practices.
Your Qualifications (Story)
* Hybrid format: work on‑site in London twice a week, then choose remote location for the rest of the week.
* 4+ years of experience in enterprise account management, customer success, or B2B SaaS sales.
* Successfully managed a book of business, contributing to expansion and renewal outcomes.
* Excited to work with enterprise marketing, brand, or creative technology solutions.
* Comfortable speaking with a range of stakeholders, building trust and communicating clearly.
* Consultative mindset with strong commercial acumen and focus on delivering customer value.
* Collaborative, proactive, and comfortable navigating fast‑moving, cross‑functional environments.
* Proficiency in product, marketing, and customer success to create strong customer outcomes.
* Clear communication, empathy, and ownership mindset.
* Full professional proficiency (C1+) in both English and German.
Why join us?
* Tools and support to shape your future at Frontify.
* Part of a product that connects brands and people with a human touch.
* Flexibility, growth opportunities, and exposure to innovative technologies and ideas.
* Vibrant, social team with Slack channels for animals, yoga, travel, etc.
What We Offer
* At least 5 weeks of holiday (PTO).
* Paid educational and well‑being days off.
* Home office setup budget.
* Annual salary review.
* Localized benefits.
* Invite to our summer company meet‑up in Switzerland.
Important to us
At Frontify, we believe in being true to ourselves. We are committed to creating and fostering an inclusive environment of vibrant individuals whose diverse perspectives build our collective future. We aim to provide equal opportunities and nurture a workplace free of harassment and discrimination.
Next Steps
* Apply: Submit your CV and answer a few questions. We’ll update you on your application.
* Talent Partner: Meet our Talent Team to discuss Frontify, the role, and your background.
* Team Meetings: Connect with your future team, discuss the role, showcase your skills, and explore your potential new journey.
* Join Us: If it’s a match, welcome to Frontify!
This description outlines the primary duties of the role, which may evolve in response to business needs and company growth. We’re looking for someone comfortable with change and excited to contribute to a dynamic environment. If this sounds like you, come join us and help shape what’s next.
We may conduct preliminary checks for successful candidates, depending on the role and in line with local laws. We’ll share all relevant details during the interview process.
We use artificial intelligence (AI) tools to record and transcribe interviews and to help our team review candidate profiles. These tools do not replace human judgment, and all final hiring decisions are made by people. Please see our Privacy Notice for more information. (https://www.frontify.com/en/legal/privacy-notice)
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