About Merz Aesthetics
Merz Aesthetics is a medical aesthetics business with a long history of empowering health care professionals, patients and employees to live every day with confidence. We aim to help people around the world look, feel and live like the best versions of themselves — however they define it. Clinically proven, its product portfolio includes injectables, devices and skin care treatments designed to meet each patient’s needs with high standards of safety and efficacy. Being family owned for more than 115 years, Merz Aesthetics is known for building unique connections with customers who feel like family. Merz Aesthetics’ global headquarters is in Raleigh, N.C., USA, with a commercial presence in 90 countries worldwide. It is also a part of Merz Group, which was founded in 1908 and is based in Frankfurt, Germany. Learn more at merzaesthetics.com.
Position Snapshot
Job Title: Quality Engineer, Investigations (CAPA/NCMR)
Location: Lonay (Vaud, Switzerland)
Activity rate: 100%
Type of contract: 12‑month fixed‑term contract (CDD)
Key Responsibilities
In this role, you facilitate, lead, and support all Corrective and Preventive Action (CAPA) and Non‑Conformance (NCMR) activities while ensuring strict adherence to internal procedures and regulatory requirements. You manage investigations, root‑cause analyses, risk assessments, corrective action plans, and effectiveness reviews, collaborating closely with cross‑functional subject matter experts. You monitor quality metrics to identify systemic issues, support supplier investigations, and contribute to audit preparation, execution, and follow‑up. You ensure alignment with global regulatory frameworks such as ISO13485, FDA, MDR, and other health authorities, while also providing support to engineering initiatives related to product quality improvement.
What Will Make You Successful
Knowledge & Skills
* Knowledge of regulatory requirements for medical device and pharmaceutical organizations
* Strong understanding of Non‑Conformance, CAPA, Root Cause Analysis and investigation tools (e.g., Ishikawa, DMAIC Lean toolset)
* Project management skills
* Proficiency with Microsoft Word, Excel, PowerPoint, Visio, Access, Adobe, and Quality System Management software
* Business fluency in French (written and spoken) and good command of English (written and spoken)
* Knowledge of Good Manufacturing and Distribution Practices (GMP/GDP)
* Highly effective communication skills
* Ability to interact with employees at all organizational levels
* Ability to handle confidential information with tact and discretion
* Ability to manage multiple priorities and work with interruptions
Education & Qualifications
A scientific degree (such as pharmacy, life sciences, or engineering) or equivalent experience in Quality Assurance within a regulated environment is required.
Professional Experience
Minimum of 3 to 5 years of experience in a Medical Device or Pharmaceuticals company, with demonstrated confidence working within ISO13485, US FDA, MDD, and MDR regulatory frameworks.
What We Offer
Work‑life balance: Our time is precious; to promote a good work‑life integration, we allow flexible working hours and home office work, depending on the position requirements. Our employees also benefit from generous annual leave arrangements.
Ongoing training: Your personal and professional development is key to our success. You will have access to multiple training programs (e.g., LinkedIn Learning, FranklinCovey, Harvard online) and development opportunities.
Benefits: We offer various benefits, such as premium accident insurance, attractive Pension Fund, discounts programs, Employee Assistance Program, and regular fun team activities.
Sustainable development: The Merz Group is investing at every site to achieve carbon neutrality by 2035.
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