German Technical Support Representative Opportunity
We are seeking a highly skilled German-speaking technical support representative to join our team in Greece. As a key member of our customer service team, you will be responsible for providing exceptional communication skills and technical knowledge to ensure the best possible customer experience.
* This role is perfect for individuals who possess excellent communication skills, are fluent in German, and have experience in customer-facing roles.
The ideal candidate will have strong problem-solving skills, be able to work in a fast-paced environment, and thrive as part of a dynamic team. If you're passionate about delivering top-notch customer service and have a passion for technology, we want to hear from you!
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About This Role
This is a fantastic opportunity for German speakers to advance their career in customer service and technical support. Our team is dedicated to providing world-class service to customers, and we're looking for talented individuals who share our commitment to excellence.
* You will communicate with customers via phone, chat, and email to resolve issues efficiently.
* You will track and follow cases to ensure timely resolution.
* You will maintain high customer satisfaction by representing our brand.
* You will build strong relationships with partners and demonstrate empathy at all times.
* You will work towards meeting targets set by client statement of work and internal goals.
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Requirements
To be successful in this role, you will need:
* Fluency in German (spoken and written).
* Excellent communication skills in English.
* Exceptional problem-solving and soft skills.
* Strong computer knowledge and technical savviness.
* Ability to multitask and work in a fast-paced environment.
* Thrives as a team player in a dynamic setting.
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What We Offer
We provide a comprehensive package that includes:
* Full relocation support to help you settle in Greece.
* Competitive monthly salary and additional bonuses.
* Referral program with great incentives.
* Healthcare benefits and discounts.
* Free online Greek language courses.
* A state-of-the-art working environment with relaxing break areas.
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This is an excellent opportunity to develop your skills and advance your career in customer service and technical support. Join us and become part of a diverse team that values equal opportunities and fosters growth and development.