SUMMARY & KEY RESPONSIBILITIES
We are seeking an experienced Office Manager to provide broad administrative and operational leadership for Celebrity River Cruises' Basel office, reporting to the Managing Director, Operations. This role will serve as the central hub for day-to-day office operations, travel coordination, onboarding and offboarding support, budgeting, and records governance, all while ensuring privacy compliance and brand integrity. The position requires strong organizational skills, cross-functional collaboration, and the ability to balance tactical execution with strategic initiatives to support a growing river cruise business.
Maintain and communicate status updates for projects; create concise progress reports for the Managing Director and cross-functional teams. Prepare agendas, distribute pre-reads, arrange venues or virtual links, and ensure post-meeting actions are assigned, tracked, and completed. Develop presentations and briefing materials for the Managing Director, including talking points and summaries. Provide comprehensive administrative and operational support to the Basel Office of Celebrity River Cruises, reporting to the Managing Director, Operations. Act as the primary point of contact for visitors and callers; manage reception, mail, couriers, and deliveries; coordinate calendars and meeting logistics. Liaise with Workplace Solutions for space planning, maintenance coordination, safety compliance, security access, and vendor management for facilities services. Lead procurement and vendor management for the Basel office, including managing POs and invoices, and maintaining vendor relationships. Coordinate travel arrangements for the Managing Director; manage travel approvals, itineraries, reimbursements, and policy compliance. Support onboarding and offboarding processes; assist HR with new hire setup, equipment provisioning, orientation, and departure logistics; maintain personnel records. Liaise with IT on hardware/