Together, we can beat cancer.
At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.
If you want to be part of this important mission, we want to hear from you.
Together, we can beat cancer.
At Varian, a Siemens Healthineers company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions. If you want to be part of this important mission, we want to hear from you.
As a Post Market Engineer, you will be supporting and handling Escalated Complaints for Varian’s Products. You will be the key point to ensure the Escalated Complaints and Assistance Requests are being processed in a timely manner and in the expected quality.
Your Responsibilities
1. Conducting escalated complaint investigations and technical root cause analysis related to the imaging components of the linear accelerator platforms as well as of optical imaging solutions.
2. Documenting technical investigations and providing other documentation in the complaint handling database, as assigned.
3. Analyzing and communicating feedback from customer complaints to the engineering teams.
4. Providing technical support to customers and the Varian organization worldwide, as part of escalated complaint investigations.
5. Collaborating with other teams or individuals to ensure deliverables are met
What you need to bring
6. BSc or MSc in electrical engineering, biomedical engineering or equivalent
7. Experience in the Medical Devices Domain, or Manufacturing company
8. Strong structured problem-solving skills, ability to disseminate complex problems
9. Ability to Listen and Think
10. Auto didactic skills to quickly familiarize with new areas
11. You are a strong communicator and thrive in an environment of mutual respect, openness, and collaboration. You motivate your environment with constructive charisma
What's in it for you
12. Flexible working model such as working from home and flexible working hours
13. Various professional and personal growth opportunities
14. Competitive salary, compensation, and benefits package
#LI-OS1
Varian is required to comply with all local and applicable regulations that may be associated with vaccine requirements for certain roles.
Fighting cancer calls for big ideas.
We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.
#TogetherWeFight