AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on.
We are looking for a detail‑oriented individual to join our Data Center Engineering Operations (DCEO) Team. The DCEO Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center operates at peak efficiency. The role involves planned preventative maintenance, daily corrective work, and emergency response to emergent issues. The CE reports to the Site Data Center Facility Manager and interacts with onsite Engineering Operations Technicians (EOT) and third‑party vendors. The CE is the singular focal point for all facility operations within a given data center, supporting Amazon’s owned and operated data centers. Equipment supporting mission‑critical servers must maintain better than 99.999% uptime.
Key Job Responsibilities
* Operate independently with limited direct management
* Act as an escalation point for all facilities‑related issues within the data center, escalating to management as needed
* Perform root cause analysis of equipment failures
* Troubleshoot and report facility and data‑center‑level events within internal SLA
* Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
* Provide training and guidance to Engineering Operations Technicians
* Ensure all safety procedures are adhered to by vendor and Amazon staff
* Utilize internal CMMS to manage building workflows
* Communicate complex technical information to a non‑technical audience
Basic Qualifications
* 10+ years of relevant work experience in an industrial or critical environment
* Engineering degree in Electrical or Mechanical
* Strong verbal and written communication skills
Preferred Qualifications
* Work experience in a data center or data‑center related field
* Solid leadership and organizational skills
Equal Opportunities Employer
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. The privacy and security of your data remain our top priority. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please contact your recruiting partner for more information.
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