PpAre you looking for a new professional challenge? Bucher + Suter’s 160 employees have been the cornerstone of our success for over four decades. We are the largest Cisco Contact Center Partner in Europe and a melting pot of innovative minds, where every employee plays a vital role in our story. If you’re passionate about a career that both challenges and enriches you, your quest concludes here. /ppYou’ll be joining our dynamic operations team as a key player in modern contact center integration projects. You’ll work on-site with customers, from our offices, and remotely. Rest assured, you’ll have the support of experienced solution architects and system engineers. /ppAs the central contact person for these projects, you’ll ensure they are completed to high standards, on time, and within budget. Your expertise and approachable demeanor will engage and motivate customers, partners, and internal team members. /ppIf you’re ready to take the next challenge in project management, even if you don’t meet all the requirements yet, we encourage you to apply. We’re excited to get to know you! /pulliBachelor’s degree in computer science, project management, or engineering /liliMore than 5 years of experience leading IT, digital CX, digital product, AI or CRM projects /liliExperience with contact center or calling projects is a plus /liliYou’re well‑versed in cloud and unified communications technologies; if not, you want to learn /liliExperience with Salesforce or other CRM solutions is a plus /liliYou enjoy direct contact with customers and partners and have excellent communication skills /liliExperience with leading workshops is greatly appreciated /liliYou enjoy working as part of a team, are well‑organized, and maintaining structure in your work /liliYou are certified in project management and/or agile methodologies (e.g., PMP, Prince2, IPMA, Scrum, etc.) and ideally, you are ITILv4 certified /liliYou are fluent in German and English and as a plus you are business proficient in French /li /ulh3What you can expect /h3ulliHybrid working model and modern tooling /liliOpportunities for career advancement through training, certifications, and technical courses /liliCompetitive salary with great benefits and perks /liliSupportive team culture with experienced engineers /liliEmployee events, both locally and internationally /liliTwo paid Volunteer Time Off (VTO) days per year /li /ulh3Diversity and Inclusion Statement /h3pAt Bucher + Suter, we believe that diversity drives innovation and success. We are committed to creating an inclusive environment where all employees feel valued and respected, regardless of their background, identity, or experiences. We welcome and encourage applicants from all walks of life to join our team and contribute to our shared goals. /p /p #J-18808-Ljbffr