Company Profile
nLighten is a European platform of distributed edge data centers, designed to meet the growing demand for AI, 5G, and hybrid cloud deployments. As a rapidly expanding provider, we offer scalable colocation hubs and best-in-class energy solutions across Europe. Our innovative and sustainable approach to digital infrastructure ensures reliability, efficiency, and future-ready solutions for our clients. nLighten’s current footprint is 34 data centers in 7 European countries, with the ambition to grow to 100 sites during the next 3-4 years.
Learn more about us: www.nlighten.com
About the Role
We are seeking a hands-on and experienced Operations Manager to oversee the daily performance of our Swiss data center operations in Geneva and Zurich. This is a key leadership role responsible for ensuring operational excellence, customer satisfaction, and infrastructure reliability across both sites. You will lead a skilled team of data center technicians, coordinate with external vendors, and maintain critical systems to meet demanding service and uptime requirements.
This role offers a unique opportunity to contribute to the sustainable growth of a high-performing digital infrastructure platform in one of Europe’s most advanced markets.
Key Responsibilities
Operational Excellence
* Ensure operational continuity of both Geneva and Zurich data centers, maintaining all critical systems to industry-leading standards.
* Guarantee full compliance with customer SLAs, including uptime, performance, and response metrics.
* Oversee daily facility operations, implementing preventive and corrective maintenance programs.
* Conduct regular assessments of electrical, mechanical, and cooling systems to ensure consistent availability.
* Supervise and evaluate external contractors and service providers to maintain performance and compliance.
Team Leadership
* Lead, support, and develop a team of highly skilled data center technicians across both sites.
* Drive a culture of accountability, continuous improvement, and operational excellence.
* Conduct training, mentoring, and career development planning for the team
Safety & Compliance
* Enforce safety standards and ensure proper use of protective equipment and procedures by all staff and contractors.
* Maintain site documentation, procedures, and emergency preparedness plans.
* Enhance and monitor physical security measures and ensure alignment with internal protocols.
Efficiency & Stakeholder Engagement
* Identify and implement energy efficiency measures, with a focus on reducing PUE.
* Maintain strong communication with internal stakeholders, customers, property managers, and vendors.
* Ensure accurate reporting of operational performance and risk areas to management.
What We’re Looking For
* Minimum 5 years of experience in operations or facility management, ideally within data centers or other mission-critical environments.
* Proven experience leading technical teams in a high-performance environment.
* Deep understanding of data center infrastructure, including power and cooling systems.
* Strong organizational and problem-solving skills, with a proactive and continuous improvement mindset.
* Excellent verbal and written communication skills in English; proficiency in French and/or German is a strong advantage.
* Experience managing vendors and maintenance management systems is desirable.
* Strong awareness of industry best practices in safety, physical security, and energy efficiency.
Why Join Us?
• Critical role in a key market: Shape the operational success of nLighten’s Swiss data center footprint.
• Empowered leadership: Lead a talented, on-the-ground team with autonomy and impact.
• Purpose-driven mission: Contribute to Europe’s sustainable digital transformation through innovation and operational excellence.
If you bring the right mix of leadership, technical insight, and operational know-how, we’d love to hear from you.
Apply now and be part of our journey toward a more connected, efficient, and sustainable digital future.
Background Check & Screening
All selected candidates will undergo a background check to ensure a safe workplace, protect company assets, and comply with regulations.
Diversity & Inclusion Statement
nLighten is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace, and we encourage applications from candidates of all backgrounds. Even if you do not meet every requirement listed, we welcome your application. We particularly encourage women and individuals from underrepresented groups to apply.
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