We're seeking a skilled Network Operation Engineer to reinforce our team in Bern. This role involves supporting international mobile operator customers with Comfone's IPX and roaming hub services.
The ideal candidate will have good communication skills, a technical education in telecommunications, and experience with SS7, Diameter, GTP, DNS protocols, and roaming technology. Strong English proficiency is required, with other languages being a plus.
Job Description:
* Support of international mobile operator customers: Handle customer inquiries for troubleshooting, service performance analysis, and reporting.
* Service testing and documentation: Test and document customer services.
* Network monitoring: Monitor Comfone's international networks (SS7, Diameter, GRX) and service systems (STPs, DRAs, roaming hub).
* On-call duty service: Provide 24/7 emergency support.
Requirements:
* Technical education: In telecommunications, with knowledge of mobile networks.
* Experience: With SS7, Diameter, GTP, DNS protocols, and roaming technology.
* Language skills: Strong English proficiency, with other languages being a plus.
* Soft skills: Good communication skills, team spirit, and willingness to do on-call duty service.
Benefits:
* Friendly work environment: With theme evenings, Apéros, raclette evenings, and more.
* Multi-cultural team: With English as the corporate language.
* Yearly international events: With clients from all over the world.
* Competitive salary: And flexible work time.
* Brand new office: With state-of-the-art equipment.