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Assistant f&b manager (m/w) assistant f&b manager

Bern
Festanstellung
Gstaad Palace
Inserat online seit: 4 März
Beschreibung

The Gstaad Palace with 90 rooms and suites, 5 restaurants, 2 bars and a legendary nightclub is an internationally renowned 5-star luxury hotel. It is owned by the Scherz family and is one of the last traditional family-run Grand Hotels - a Swiss landmark.

From approx. October 2026 or by arrangement we are looking for a

Assistant F&B Manager

in permanent employment

About the Role
The Assistant Food & Beverage Manager supports the Food & Beverage Manager in the daily leadership and smooth operation of all F&B outlets at Gstaad Palace. This is a highly hands-on role with a strong focus on service excellence, team leadership, financial awareness, and flawless guest experiences across restaurants, bars, banqueting, and events.

Working closely with Purchasing and Cost Control, the position plays a key role in ensuring operational consistency, efficiency and luxury service standards in line with Leading Hotels of the World (LHW).


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Introduction
* Support daily operations of all F&B outlets, banqueting, and in-room dining

* Be present on the floor during peak service to support teams and engage with guests

* Assist in leading, training, and motivating F&B service teams and managers

* Handle guest feedback and complaints professionally and discreetly

* Support cost control, stock management, labor efficiency, and financial reporting

* Take responsibility for menu accuracy, formatting, translations, and POS programming

* Ensure compliance with hygiene, safety, cash handling, and operational procedures

* Support the planning and execution of events, banquets, and VIP functions

* Maintain and develop SOPs and contribute to continuous improvement initiatives

Your tasks
* An exciting job in a 2-season operation, where variety in working hours and relaxation are guaranteed thanks to the hotel's opening hours

* An interesting position with a lot of responsibility in a dynamic team

* Attractive employment conditions as well as support for further education and internal training courses

* A mountain region that makes all dreams come true in nature and sport

* A workplace where tradition and family are lived

* A varied, independent and responsible field of activity in an international environment

* Employee discounts on hotel services

* A long-term perspective in a successful company

Benefits
* Hospitality degree or equivalent professional experience
* Proven experience in a supervisory or management role within luxury hospitality
* Restaurant Manager background strongly preferred
* Strong operational, organizational, and leadership skills
* Confident with MS Office and POS systems (Kost & Matrix an advantage)
* Guest-focused, proactive, reliable, and solution-oriented
* Flexible to work evenings, weekends, split shifts, and peak periods
* Fluent in English and French; additional languages are a plus
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