Regional Key Account Manager (m/f/d) - Retail - Germany DP World is seeking a Regional Key Account Manager (m/f/d) - Retail - Germany. In this customer-facing role, you will use your existing relationships, experience and contacts to win and onboard retail clients, shape strategies, and drive operational excellence across integrated end-to-end global supply chains. If you are passionate about logistics, thrive in a fast-paced environment, and have an extensive background in business development and account management for demanding retail brands requiring solutioning, optimization and a partnership approach to doing business, this could be your next big move.
Your Responsibilities Identify target customers, engage at C level, understand their challenges and the “job to be done”, offer curated solutions and win sustainable revenues and margins.
Serve as the primary contact for key retail accounts across Europe and beyond.
Build and maintain trusted relationships with clients across internal teams: operations, procurement, solutions & engineering and marketing.
Collaborate with internal stakeholders to develop and implement the scope of work and contracts.
Forecast and track key account KPIs, prepare dashboards, and lead commercial reviews.
Lead the preparation of analytics for Quarterly and Strategic Business Reviews (QBRs/SBRs).
Represent DP World with professionalism and integrity at all times.
Your Profile Degree in Business, Supply Chain, Logistics, or a related field – or equivalent experience.
10+ years in business development, account management in logistics/supply chain preferably in Retail industry.
Demonstrated experience in Account Management, including the use of CRM and Power BI.
A good understanding of end-to-end processes for multimodal logistics with emphasis on sustainability.
Strong client network within the retail sector, especially across fashion, lifestyle, home goods, and luxury.
Deep understanding of 2PL, 3PL, customs brokerage, B2B & B2C e-commerce logistics.
Good command over developments in digital ecosystem to support inventory visibility.
Fluent in English & German (native).
Willingness to travel internationally (mostly within Europe).
DP World is committed to equal employment opportunity and believes that a diverse workforce is central to our success. We hire based on experience and skills, and encourage you to be your authentic self. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database for evaluating your qualifications for this and other vacancies.
About DP World: Trade is the lifeblood of the global economy. DP World integrates physical infrastructure with technology to create end-to-end supply chain solutions and transform how the world trades. With more than 106,500 employees across 73 countries, we aim to push trade further and faster toward a seamless supply chain.
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