As part of the development of its activities, our client, a modern and dynamic industrial company, is looking for a Customer Training Manager to enhance the quality of support offered to its clients and partners.
Customer Training Manager (M/F)
Higher education in a technical field, complemented by pedagogical training Proven experience of at least 3 years in customer, technical or professional training Experience in an industrial environment Knowledge of the machine tool sector is a real asset Excellent interpersonal skills, a sense of pedagogy and the ability to simplify technical subjects Languages: fluent French and minimum B2 level English
Benefits:
A position of responsibility within a modern, dynamic and recognised company in its field A stimulating technical environment Attractive working conditions A varied role, in direct contact with clients and internal teams Analyse clients’ training needs and propose suitable solutions Write the pedagogical specifications necessary for the development of training materials Design, organise and lead training sessions for clients Train internal teams on tools, methods and good pedagogical practices Participate in the continuous improvement of client satisfaction Contribute to supporting commercial performance through a field-oriented pedagogical approach
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