Job OverviewBusiness Analyst – E‑Banking Team, Merkle (dentsu). The role focuses on defining, building, and launching new digital banking features, ensuring they deliver customer value, usability, and impact.Key ResponsibilitiesCreate and review functional concepts for E‑Banking features and related systems.Gather, analyse, and document business and system requirements.Collaborate closely with specialists, business stakeholders, and process owners.Ensure high‑quality requirements through validation and acceptance testing.Support pilot phases and migration projects for new solutions.Contribute to release communication, including newsletters, web content, and internal updates.Help ensure smooth coordination between business, IT, and operations.QualificationsSeveral years of experience as a Business Analyst, ideally in the financial services industry.Strong analytical and conceptual thinking skills.Experience working in projects and cross‑functional teams.Proactive, independent, and structured way of working.Strong communication skills and interest in collaborative environments.Basic IT understanding and interest in digital products.Fluent in German and English.Nice to HaveKnowledge of SQL (basic queries).Experience in project management.Experience working with digital banking or customer portals.Benefits25 days of holidays.2 volunteer days for charitable activities.3 extra wellness days on top of vacation days and a Mental Health First Aider and Employee Assistance program.40‑hour week with overtime compensation.Flexible working hours model (flextime).Independent home office management.State‑of‑the‑art, creative office space with ergonomic workstations.Pet friendly offices (Zurich and St. Gallen).Full access to Dentsu Academy, on‑site learning sessions, online language courses.Referral bonus program.Workation possibility.Team events: company parties, monthly breakfasts, aperos.Job DetailsLocation: St GallenBrand: MerkleTime Type: Full timeContract Type: Permanent
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