Ph3The Role /h3 pThe IT Asset Specialist is primarily responsible for managing the end‑to‑end lifecycle of hardware assets, including tracking inventory, locating missing assets, optimizing costs, and supporting IT policies and governance. /p h3Responsibilities /h3 ul liTracks, maintains, and reports accurate records of assets throughout their lifecycle to support decision‑making and compliance /li liCollaborates with management, vendors, and legal teams to support asset acquisition, maintenance, and disposal; triages tickets to appropriate support groups, including proper escalation of major incidents /li liReports and communicates asset performance, risks, and recommendations to leadership or clients /li liManages accuracy of stock rooms and updates management on inventory requirements /li liProvides frontline technical support by diagnosing, troubleshooting, and resolving hardware, software, and peripheral issues for end users to keep workstations operational /li /ul h3Qualifications /h3 ul li3+ years of progressive experience in IT service management /li liHigh proficiency in technology and data‑analytics tools used for asset tracking, reporting, and performance optimization /li liStrong communication and stakeholder‑management skills for explaining strategies, risks, and results to clients and leadership /li liStrong understanding of ITIL frameworks and best practices; ITIL certification (v3 or v4) is highly desirable /li liProven ability to develop and execute strategies that integrate automation and emerging technologies to improve customer experience and operational efficiency /li liExperience developing and implementing strategic initiatives to improve customer satisfaction and operational efficiency /li liExperience with ticketing management systems (ServiceNow preferred) /li liExperience with Active Directory or an Identity Management System (Omada) /li /ul h3Benefits /h3 ul liAnnual allotment of free hotel stays at Hyatt hotels globally /li liWork‑life benefits including wellbeing initiatives such as a complimentary Headspace subscription and a discount at the on‑site fitness center /li liA global family assistance policy with paid time off following the birth or adoption of a child and financial assistance for adoption /li liPaid Time Off, Medical, Dental, Vision, and 401(k) with company match /li /ul h3Salary /h3 pThe salary range for this position is $60,800 – $70,000. The final pay rate will depend on experience, skill level, and other qualifications for the role, as well as the location of the performance of work. Pay will meet local requirements, including local minimum wage rate. /p /p #J-18808-Ljbffr