Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert:
A new transformational adventure awaits you…
How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a trustworthy organisation that empowers wellbeing and is accelerating digital transformation sound like to you?
As one of Forbes 2024 ‘World’s Best Employers’ and Fortune's ‘World's Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry - is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.
This exciting adventure will drive positive impact towards our vision to be Australia’s leading digital insurer. So, if you want to be part of a values-led global organisation, where real growth and transformation is happening, along with our track record of making a real difference of continuously taking steps toward a sustainable future for our people, customers, communities, and our planet…read on!
Let’s create a brighter future together, let’s make a difference
It's important to know, what you do matters. At Zurich, we don't just cover, we care.
An exciting opportunity exists to join Zurich’s General Insurance Division as a Customer Care Consultant.
This is a great entry-level role into Zurich where you will be provided with excellent training and the support of a wonderful team.
You will provide exceptional service to our customers through inbound (and at times outbound) calls, assisting with queries ranging from general insurance policy information, processing requests, and maintaining details for existing general insurance policies in databases and systems. Additionally, you will support Zurich's digital transformation and be part of a personal lines team.
If you want to work in a professional, supportive culture with ongoing mentoring/training, flexibility, and great benefits, we want to hear from you!
Important to your success - Unlock your potential
* Excellent verbal and written communication skills
* High level of accuracy and attention to detail
* Great initiative and ability to prioritise tasks
Belong. Zurich is here to support you
There are many reasons why Zurich is a great place to work. Here are a few:
* 5 weeks leave per year for permanent staff through our Z leave initiative, plus 15 days personal/carer’s leave, and access to Family Care (parental leave)
* Hybrid working arrangement - office 3 days and WFH 2 days per week for full-time employees
* Access programs for health and wellbeing, including a AUD$500 wellbeing payment per year, a AUD$295 new starter e-voucher for WFH setup, and other benefits through our Shine portal
* Support and encouragement for career growth with award-winning training programs
* Work with global, diverse, and inclusive teams; explore passions, foster innovation, drive equity, collaborate, and make a positive difference
* Global mobility opportunities across more than 200 countries
* Volunteer and work in Green Star-rated offices; dress for your day
* We plant a tree for every new employee
* Recognition through awards and memberships such as WGEA, Family Inclusive Workplace, Gold AWEI, Pride in Diversity, and more
Zurich is a great place to belong, be yourself, maintain work/life balance, and thrive in a supportive environment.
Zurich is an equal opportunity employer committed to fair and accessible recruitment. If you require accommodations during the recruitment process, please let us know.
If you're ready for an adventure that will build a brighter future together and foster a sense of community, please apply today to start your journey!
#J-18808-Ljbffr