Subsidiary of 3S Facility Group SA and historically active in the field of Facility Services, ProNet Services SA currently benefits from the synergies of the 3S Facility Group, allowing it to broaden its offering and provide comprehensive solutions. ProNet Services meets the needs of companies seeking a complete range of Facility Management services, encompassing all management, maintenance, and infrastructure services. This integrated approach ensures efficiency, consistency, and simplicity for all its clients—whether they are offices, concierge services, shopping centers, parking lots, industrial sites, agri-food facilities, or health establishments.To strengthen our team in the canton of Fribourg, we are looking for a:Facility Services ManagerAs a Facility Services Manager, you are the link between clients, the teams, and management. You ensure the quality of services, supervise your teams, monitor sites, and contribute to the development of the business. Your main responsibilities include:- Monitoring sites: overseeing the cleaning teams.- Supporting new clients: managing the launch of services, setting up personnel, and ensuring quality control.- Conducting regular quality checks and ensuring compliance with standards.- Training and supporting staff on-site: work techniques, instructions, changes in schedules, or contractual obligations.- Participating in the recruitment of staff in coordination with HR and ensuring compliance with internal rules: working hours, professional dress code, and adherence to company instructions.- Supervising logistics in the sector: scheduling, ordering, products, and equipment compliance.- Maintaining a relationship of trust with clients, gathering their feedback, and proposing improvements or additional work.- Reporting any anomalies or incidents that could affect service quality or safety.Your profile:- Proven experience in a supervisory role, ideally in cleaning, facility management, or a service environment.- Experience in managing cleaning teams, including quality monitoring and following up.- Experience in demanding environments (healthcare, agri-food, ultra-cleanliness, sensitive sites) is an advantage.- Understanding of professional cleaning techniques and methods tailored to different types of sites.- Excellent sense of autonomy and rigor in following up on tasks and strong customer service orientation.- Ability to manage priorities and adapt to unforeseen circumstances.- Driving license.- Good level of French (oral and written); any other language is a plus.We offer:- A varied and independent position within a strong and growing company.- A dynamic team, a stimulating work environment, and supportive management.- Working conditions in line with your skills and experience.Complete applications via Jobup (CV, diplomas) will be considered. jid15853d6aen jit0313aen jpiy26aen