Full-time | Global SaaS/PaaS Scale-up | AI Voice & Conversational PlatformRegion: International / GlobalAbout AgigoAgigo is a Swiss AI software company pioneering autonomous AI agents for human-like voice and text interactions. Our proprietary technology is set to transform how businesses engage with customers. Designed for enterprise-scale deployments in sales, support, and customer service, our AI platform is available via SaaS or PaaS. Backed by cutting-edge innovation, a world-class team, solid funding, and global ambitions, Agigo will be scaling rapidly across industries and continents.Your MissionAs Principal Sales Engineer at Agigo, you will play a key technical role in engaging with enterprise customers, understanding their technical requirements, and aligning our AI platform solutions to meet their business needs. You will serve as the primary point of contact for technical discussions with both internal teams and client stakeholders, leading product demos, implementation reviews, and providing feedback to shape our product roadmap. Your expertise will be instrumental in ensuring successful enterprise software implementations, particularly in telephony systems, contact center infrastructure, and conversational AI.Areas of ResponsibilityEngage with customers to understand technical requirements and position Agigo’s platform as the ideal solutionLead product demos and ensure technical alignment with customer needsServe as the primary point of contact for technical discussions with both clients and internal teamsMap customer requirements to technical teams for feedback and successful solution deliveryAdvocate for product features and ensure smooth implementations, addressing any technical challengesCollaborate with cross-functional teams to shape product offerings and align internal operations with business goalsBuild strong relationships with stakeholders and manage geographically distributed teamsWhat You BringBachelor’s or Master’s degree in Computer Science, Software Engineering, or related field6–10+ years of experience in SaaS/PaaS software platforms, with AI/ML experience a plusExpertise in telephony systems and contact center infrastructure such as AWS Connect or GenesysStrong knowledge of APIs, iPaaS, and integration optionsProven track record in large-scale enterprise software implementations and solutions architectureAbility to manage complex projects independently and work with minimal supervisionExcellent communication skills, with experience in engaging technical as well as non-technical stakeholdersWillingness to travel, as needed - likely up to 80% at timesFluent in English; additional languages are a plusWhy Join Agigo?Joining Agigo means becoming part of a high-growth company that is redefining how businesses engage with customers. As a Principal Sales Engineer, you will have the opportunity to work on cutting-edge technology that is changing the landscape of AI-driven voice and conversational platforms. We offer competitive compensation, stock options, and a global career path. This is an exciting opportunity to shape the future of enterprise AI and drive impactful innovation.How to ApplyTo apply, please send your resume and a brief introduction to jobs@agigo.ai with the subject line: Principal Sales Engineer, Switzerland – (Your Full Name).By submitting your application, you agree to allow Agigo to store and process your data for the purpose of considering you for employment. Unless otherwise requested, we may retain your data for up to one year to evaluate future opportunities.
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