Operations assistant (m/f/d) (80-100%)

Ul liLucerne, Switzerland (On-site position) /li li80 to 100% /li /ul pAt Salona Consulting, we help descendants of Croatians reconnect with their heritage through Croatian citizenship by descent. /p pFrom our office in Lucerne, we support clients from all over the world through complex international document and citizenship processes involving vital records, apostilles, translations, logistics, and application preparation. /p pAs our company continues to grow, we are looking for a highly organized and detail-oriented Operations Assistant to support our operations team. /p pThis role is ideal for someone who enjoys structure, organization, logistics, and operational work behind the scenes. You will help ensure that our internal workflows run smoothly and that client files are handled accurately and efficiently. /p h2Tasks /h2 pstrongYour Responsibilities /strong /p p• Assist with organizing and processing client documentsbr• Request and prepare documents for translations, apostilles, scanning, printing, and international shipmentsbr• Support quality control of received documents and application filesbr• Help prepare binders and physical application packagesbr• Coordinate logistics and shipments with couriers and external partnersbr• Organize and maintain physical and digital filesbr• Update internal trackers and operational systemsbr• Support our services operational workflowsbr• Assist the operations team with day-to-day coordination and administrative supportbr• Help improve internal organization and operational efficiency /p h2Requirements /h2 pstrongWhat We’re Looking For /strong /p p• Strong attention to detail and organizational skillsbr• Structured, reliable, and proactive way of workingbr• Ability to manage repetitive operational tasks with accuracybr• Excellent English skills requiredbr• Portuguese, Spanish and/or Croatian preferredbr• Comfortable working with Microsoft Office and digital toolsbr• Ability to work independently while coordinating closely with the teambr• Previous experience in administration, operations, logistics, or document handling is a plusbr• Comfortable working in a fast-paced and growing company environment /p h2Benefits /h2 pstrongWhat We Offer /strong /p p• A modern office in the city of Lucerne, Switzerlandbr• International and dynamic work environmentbr• A young and ambitious teambr• Meaningful work helping clients reconnect with their heritagebr• High level of operational involvement and responsibilitybr• Opportunity to grow together with a rapidly expanding company /p pIf you enjoy working in an international environment, thrive in structured operational work, and would like to be part of a growing company with a meaningful mission, we would love to hear from you. /pbr