Job description
In this management position, you are responsible for the operational excellence, reliability, security, and delivery of Industrial IT systems and projects supporting a high-tech manufacturing environment.
Reporting to the IT Manager, you manage Industrial IT by planning, coordinating, and delivering multiple parallel initiatives, while ensuring stable day-to-day operations and the controlled evolution of systems in alignment with business and manufacturing priorities.
Tasks & Responsibilities :
1. Lead, support, and develop the IT Operations team through acting as a facilitator to enable highly skilled professionals to perform effectively and sustainably over time
2. Create the conditions for durable performance through clear objectives, trust, prioritization, and sound workload management
3. Ensure stable, secure, and reliable operations of Manufacturing Execution Systems (ISA-95 Level 3) and equipment integration systems (Level 2) in a production-critical environment
4. Define, implement, and enforce IT Operations governance, including incident, problem, and change management
5. Guarantee clear responsibilities and interfaces between ISA-95 layers, between MES (L3), automation systems (L2), and business systems (L4)
6. Act as the Operational IT counterpart for Manufacturing, Engineering, and Quality on all topics related to MES, shopfloor IT, and equipment integration
7. Manage multiple concurrent operational IT projects impacting manufacturing systems (e.g. MES, RMS, CMMS, APS), ensuring prioritization, capacity management, risk control, and on-time delivery, using PMI and Agile best practices
8. Review and challenge technical and architectural choices related to software solutions, interfaces, and infrastructures, in close collaboration with the IT Architect
9. Centralize and structure operational communication and change requests
10. Manage and monitor external partners and system integrators involved in MES and equipment integration, ensuring SLA compliance, service quality, and cost control
11. Identify operational and delivery risks impacting manufacturing systems and drive continuous improvement to reduce incidents, downtime, and technical debt
Profile
12. Engineering degree or Masters degree in Computer Science or a closely related technical field (mandatory)
13. Formal training in project management and Agile delivery, demonstrated by PMI and Agile certifications
Professional requirements
14. Minimum 15 years of professional experience in IT, including substantial exposure to industrial and manufacturing environments
15. Strong track record in IT Operations for production-critical systems, covering operational IT
16. Clear, practical understanding of ISA-95 responsibilities and interfaces across manufacturing systems (L3), automation (L2), and equipment (L1)
17. Solid technical background in software development, system integration, and cloud / hybrid architectures
18. Demonstrated experience managing multiple concurrent operational IT projects, balancing delivery, stability, and capacity constraints
19. Proven ability to lead and develop highly skilled technical teams and to operate effectively in high-pressure, production-critical environments
Languages
20. Excellent written and verbal communication skills
21. Professional fluency in French and French is required, German an advantage
Contact
Denise Germann
Rue des Sors 3
Marin (Neuchatel)
Switzerland
Company address
EM Microelectronic-Marin Ltd
Rue des Sors 3
CH- Marin-Epagnier
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