Job description
The Sales Key Account Manager is responsible for managing and expanding EM’s business with strategic customers. This role combines high-level sales expertise with deep account management skills to drive revenue, ensure client satisfaction, and build long-term partnerships.
This position is based in our headquarters in Marin, Switzerland and requires a balance of operational execution, strategic thinking, and new business development mindset.
Note: this role does not offer any remote work possibility
Performance Metrics
* Revenue and revenue growth across managed accounts
* Business value of new design wins
* Accuracy of forecasts and opportunity pipelines
* Strategic account penetration and relationship depth
Key Responsibilities
Key Account Management
* Develop and execute strategic account plans to achieve sales targets and expand client relationships.
* Identify new business opportunities within existing key accounts.
* Serve as the primary point of contact for key clients ensuring a high level of customer satisfaction.
* Collaborate and orchestrate customer interaction with internal teams (e.g., product, marketing, operations, leadership) to deliver tailored solutions.
* Lead contract negotiations with key clients.
* Monitor account performance, forecast revenue, and report on KPIs.
* Stay informed about industry trends, competitor activity, and client developments.
* Represent the company at client meetings, trade shows, and industry events.
* Drive account revenue growth and maximize share of wallet versus competition.
Business Development
* Identify and close new business opportunities in target verticals.
* Develop market entry strategies for new customers and emerging applications in close cooperation with the Business Units.
* Qualify leads, initiate new customer dialogue, and manage the full sales cycle from prospecting to design win to revenue.
Forecasting, Reporting, and Strategy
* Deliver accurate sales forecasts, pipeline reports, and customer updates to management.
* Feed real-world customer feedback into BUs and other relevant teams.
* Analyze territory and account performance to adjust priorities and drive results.
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