Your responsibilities
* You ensure smooth day to day store operations and support the team directly on the shop floor
* You lead a team of around 12 employees both professionally and in people management
* You recruit new store employees and take care of their onboarding
* You are responsible for ensuring our service levels and quality targets are consistently met
* You represent our department to internal and external stakeholders
* You take ownership of additional projects to increase customer satisfaction, drive people development, and help shape the future of retail
Your skills
* You have a strong interest in our product range and feel at home in the e-commerce world
* You have completed vocational training in retail or a commercial field and already bring solid leadership skills
* You stand out through strong conflict management and communication skills, and you keep improving through regular self reflection
* You are resilient, flexible, and highly motivated, with a hands on attitude that positively influences your team
* You are fluent and confident in negotiations in both French and English, enabling you to communicate professionally on the shop floor with your team and all stakeholders
* You show a high level of ownership and make decisions based on KPIs, data insights, and customer impact
* The capacity to adapt to ongoing changes in the work environment
* Taking calculated risks to create value and drive growth
Why start with us?
* Values, not empty words: Cooperative, innovative, piratesque, responsible, ambitious – these five values are what we practise and preach.
* Courageous thinking: We encourage everyone to think on their feet, and love it when they come up with bold or edgy ideas.
* Uncomplicated approach: Simplicity is at our core. We avoid the unnecessary and focus on what really matters – from overcoming challenges to celebrating our shared successes.
* Flexibility and freedom: Every position is possible with an 80% workload.
* Rapid growth: With us, growth is a continuous journey. We also support you with 2'000 EDU points per year for your professional development so there's no risk of you getting stuck in a rut.
* More benefits: 25 days of holiday, exclusive employee conditions in our online shop, mobile, internet and TV plans at company rates and many other benefits.
Diversity is our culture.
To build the best team, we want to draw from the full spectrum of talent out there. This means people from all walks of life have the same opportunities with us, regardless of their ethnicity, religion, disability status, gender identity, sexual orientation or age. We believe true inclusion means everyone is welcome and each contribution is valuable.
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