Leadership Opportunity in Sales and Customer Service
Job Description:
This senior leadership role involves overseeing the development and execution of strategic sales and customer service initiatives. As a key member of our team, you will lead a team of professionals to drive business growth, improve customer satisfaction, and optimize operational efficiency.
Sales and Business Development:
* Lead and manage a high-performing sales team to achieve revenue targets and expand market share.
* Develop and implement sales strategies, including account planning, territory management, and pipeline development.
Customer Service and Support:
* Oversee the delivery of exceptional customer service, ensuring timely responses to customer inquiries and concerns.
* Foster strong relationships with customers, identifying opportunities for growth and improvement.
Leadership and Team Management:
* Lead a diverse team of sales and customer service professionals, providing coaching, guidance, and support to ensure their success.
* Mentor and develop talent within the team, fostering a culture of continuous learning and improvement.
Requirements:
* Proven track record of success in sales or customer-facing roles, with a strong understanding of sales strategy and operations.
* Experience in leadership and team management, with a focus on developing and empowering teams.
* Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
* Strong analytical and problem-solving skills, with the ability to analyze complex data and develop actionable insights.
Benefits:
* Competitive salary and bonus structure.
* Opportunities for professional growth and development.
* A dynamic and supportive work environment.
Key Skills and Qualifications:
* Bachelor's degree in Business Administration, Marketing, or a related field.
* Minimum 5 years of experience in sales or customer-facing roles.
* Proven leadership and team management skills.
* Strong analytical and problem-solving skills.
* Excellent communication and interpersonal skills.