About the Company
The L'OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products. The Group operates in 90 countries worldwide and has 3,000 retail outlets, including over 1,300 of its own stores. Within its portfolio of premium beauty brands that champion organic and natural ingredients are L'OCCITANE en Provence, Melvita, Erborian, L'OCCITANE au Brésil, LimeLife by Alcone, ELEMIS, Sol de Janeiro and Dr. Vranjes Firenze. With its nature‑positive vision and entrepreneurial ethos, L'OCCITANE Group is committed to investing in communities, biodiversity, reducing waste and finding sustainable solutions to create a better and healthier planet. The mission statement of the Group is: "With empowerment we positively impact people and regenerate nature." L'OCCITANE is also committed to sustainability for business, people & the planet, as well as respect of human rights, ethics principles and labour protection. All employees at L'OCCITANE must implement the company's mission and integrate the social, environmental, economic and legal effects of their actions in their day‑to‑day job. In practice, any employee shall contribute to growing sales, regenerating nature, caring for our consumers & partners and supporting our employees. The L'OCCITANE Group is a certified B Corporation(TM).
Position Overview
Head of the CIO Office: The mission is to assist the L'Occitane en Provence CIO in IT department governance oversight—strategic planning, projects portfolio management, and budget management. The role ensures that IT resources align with brand strategy and business priorities, fosters collaboration across VPs and regional IT leaders, and supports HR processes, Green IT strategy, and Agile / Lean initiatives. The Head of the CIO Office leads a global team of central and regional members and coordinates worldwide IT activities while adapting local and regional approaches. Location: Plan‑Les‑Ouates (near Geneva). Reporting to: CIO of L'Occitane en Provence.
Responsibilities
IT strategy alignment with business priorities
Participate in the IT strategic committee with L'Occitane executives to define a common vision of business priorities.
Help define a 3‑year transformation map aligned with the brand business strategy.
Program & project portfolio management
Set up and continuously adapt project prioritisation processes at strategic and tactical levels.
Ensure processes are adopted by group executives and business units, demonstrating contribution to maximising delivered value.
Set up a portfolio management framework enabling IT teams to define quarterly roadmaps and track risks & dependencies aligned with business priorities.
Measure and communicate delivered value to engage teams in learning and continuous improvement.
Budget management
Manage the global IT budget (> 80M EUR) and collaborate with the finance department.
Run the internal recharge process and IT cost allocations across all business units.
Oversee IT procurement activities and the strategic partnership program with suppliers.
Qualifications
10–15 years of IT experience with project/portfolio management and budget management, focused on user experience and needs.
Practical experience delivering agility at scale, beyond theoretical concepts such as SCRUM Master or SAFe.
Fluent in English & French (other languages are a plus).
Strong leadership, humility, and collaborative skills; ability to co‑create strategies and work across diverse departments.
Excellent communication skills—able to explain complex concepts and IT issues clearly to senior stakeholders.
Change‑management skills with ability to influence stakeholders at all levels, including executives.
Actor of change who seeks cooperation rather than coercion.
Innovation‑driven, result‑oriented mindset.
Strong problem‑solving and analytical skills, using data for decision‑making and continuous improvement.
Benefits
Working for a B‑Corp certified company committed to the planet and people.
Collaboration with passionate colleagues worldwide.
A culture centred on entrepreneurship—collaboration, experimentation and speed.
Internal mobility opportunities.
Monthly allocation & discount for store products.
Attractive social insurance coverage.
5 weeks annual leave + 3 extra public holiday days.
Flexible and hybrid work environment.
Attractive parental leave policy.
Public transport allowance.
Contract Details
Permanent contract, starting ASAP. Ability to travel regularly. Swiss residency mandatory. Salary: EUR 72,000–100,000 per year.
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