French-german alarm centre operator

You are an open, flexible, attentive, dynamic person and are not afraid to commit long-term in a security environment, you might be the future

• Commercial or technical CFC
• Bilingual French - Swiss German / German essential, minimum C1
• Availability at night and on weekends to ensure the best supervision, i.e. 24/7
• Very good IT skills and comfortable with current technologies
• Sense of responsibility, decision-making spirit, calm, courteous, autonomous and responsible
• Ability to work quickly but accurately
• Excellent stress resistance
• Consistent performance in an environment with a constant workload
• Impeccable morality (clean criminal record, no prosecutions)

• Manage alarms as an operator in their security centre
• Receive and process various alarms (burglary, technical, assault, fire)
• Inform and deploy intervention agents and/or official emergency services according to defined procedures
• Work as a team to ensure optimal 24/7 service to various clients, in accordance with alarm handling standards and processes
• Handle various administrative tasks (file creation, archiving, etc.)