Summary
-Supports all activities within the assigned Quality department. Contributes to the implementation, maintenance, and execution of the assigned Quality and/ or Laboratory Systems in an effective and compliant manner.
About the Role
Major accountabilities:
* Provides technical and/ or administrative support to the Quality Organization.
* Performs simple, routine, repetitive activities as directed by supervisor.
* Follows Standard Operating Procedures (SOPs) and/or Laboratory Methods in an effective and compliant manner.
* Provides assistance in the preparation of documents (e.g. reports, records, presentations).
* Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)
Key performance indicators:
* Customer satisfaction -punctuality rate -Jobs done on time, following the specified cycle time -Consistent compliance with GMP and Health, Safety and Environment guidelines and Standard Operating Procedures -No complaints with regulatory inspections
Minimum Requirements:
Work Experience:
* Technical knowledge.
* Collaborating across boundaries.
* Operations Management and Execution.
Skills:
* Continuous Learning.
* Dealing With Ambiguity.
* Gmp Procedures.
* Qa (Quality Assurance).
* Quality Control (Qc) Testing.
* Quality Standards.
* Self Awareness.
* Technological Expertise.
Languages :
* German and English fluent
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