Swatch Sales Associate Role
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This exciting opportunity offers a chance to join our dynamic team as a Sales Associate.
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About the Job
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1. Provide exceptional customer service, ensuring a positive experience for each client.
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2. Drive sales by converting walk-in traffic into customers and promoting product excitement.
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3. Maintain detailed knowledge of product features, pricing, and after-sales services.
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4. Assist customers in making informed selections, building confidence through proactive suggestions and product knowledge sharing.
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5. Gather customer feedback and share best practices within the organization.
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6. Contribute to achieving and exceeding sales targets as part of our team's effort.
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7. Process payments accurately and efficiently, maintaining up-to-date knowledge of sales activities, payment policies, and exchanges.
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8. Share storytelling and benefits related to collections with customers.
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9. Attend product training sessions to enhance product/Brand knowledge.
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10. Gather knowledge about latest trends in the retail and watch industry.
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11. Maintain an orderly and welcoming sales floor at all times.
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12. Assist with repairs, change of straps, and batteries.
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13. Handle cash register and settlements effectively.
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14. Support inventory management, including receiving and checking in new stock.
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15. Implement visual merchandising and maintain a visually appealing environment.
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16. Act as a self-starter with a strong team-player approach to exceed Team objectives.
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17. Participate in team meetings and contribute to new projects.
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18. Assist in training new employees if needed.
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Requirements
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19. We seek a passionate and experienced multi-lingual Sales Associate who can thrive in a dynamic international environment.
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20. The ideal candidate will have a high level of flexibility, resilience, and autonomy.
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21. Apart from a passion for delivering excellent customer service, the successful candidate will drive sales and contribute to our overall success.
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Benefits and Development Opportunities
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22. Work within an international, diverse, and dynamic team.
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23. Be at the forefront of innovation within the watch industry.
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24. Enjoy personnel discounts on a wide selection of Swatch Group products (40% off).
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25. Pursue development and training opportunities tailored to your interests and career goals.
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26. Cultivate strong relationships with colleagues and leverage their expertise to achieve shared objectives.
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Qualifications
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27. High school diploma or equivalent; college degree preferred.
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28. Previous experience in retail or sales is advantageous, particularly in companies with fast-moving goods/products or within the watch industry.
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29. Able to understand and present technical details confidently.
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30. Proficient in using POS systems and handling transactions efficiently.
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31. Ability to work flexible hours, including weekends and holidays.
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Languages
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French: very good command.
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English: very good to excellent command (C1 or above).
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Any additional language skills are valued.