Job description
This role will lead end-to-end projects that enhance user experience, optimize performance, and ensure seamless integration across systems and channels. The ideal candidate combines strong project leadership with a deep understanding of digital commerce platforms, particularly Salesforce Commerce Cloud and a passion for delivering customer‑centric online experiences.
Key Responsibilities:
* Project Leadership: Manage end-to-end eCommerce and web experience projects, guiding them from conception through execution to ensure timely delivery and alignment with business objectives.
* User Experience Optimization:Work collaboratively with UX/UI designers, developers, and marketers to deliver intuitive, engaging, and conversion‑focused digital experiences.
* Stakeholder Collaboration: Serve as a liaison among business units, IT, design teams, and external partners to ensure technical capabilities align with commercial aims.
* Data-Driven Decision Making: Leverage analytics and customer insights to guide improvements in design and functionality, including A/B testing and personalization strategies.
* Technical Coordination: Coordinate with development teams to integrate systems, resolve technical issues, and maintain platform stability and performance.
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