Description
This role will help with the installation of Busbar and bending machines. This role includes extensive travel.
POSITION TITLE: Field Service Engineer II
DIVISION: All
REPORTS TO: VP of Operations
DIRECT REPORTS: None
Job Summary
The Field Service Engineer II will be responsible for supporting our customers with installation of new and used machinery, maintaining and repairing equipment after installation, and assisting during trade shows as needed to support the development of our customer relationships.
Principal Accountabilities
* Installation of New & Used Machinery
* Start-up & commissioning of newly installed machinery.
* Troubleshoot electrical, hydraulic, pneumatic & mechanical systems used to control modern machinery and associated equipment.
* Repair & maintenance on machinery and associated equipment.
* Demonstrate and teach operators how to set‑up, program and operate newly purchased machinery.
* Set‑up equipment for trade shows, in house & off site.
* Working in house at times, loading, unloading & repairing stock equipment.
* Responsible for handling the following skill areas effectively as needed:
o Electrical:
+ Control Circuit Troubleshooting.
+ Diagnose Component Failures, Motors, Coils, Fuses, etc.
+ Control Wiring, Interfacing Auxiliary Equipment & Devices.
o Machine Shop:
+ Layout, Drilling & Tapping of threaded holes.
+ Using Precision Measuring Instruments, Calibers, Micrometers, Dial Indicators, etc.
o Mechanical:
+ Assembly & Alignments.
+ Diagnose Mechanical Problems, Unusual Noises.
o Hydraulic:
+ Troubleshooting Hydraulic Problems.
+ Adjust Hydraulic Systems, Pressures, Flows, etc.
o Millwright:
+ Precision Leveling & Shimming.
+ Operate a Fork Truck, Operate an Overhead Crane, Basic Rigging.
* Other duties as assigned.
Requirements
EXPERIENCE AND QUALIFICATIONS
* Associate’s degree or technical degree preferred
* 3-5 years of experience preferred
* Prior experience in a role with exhibited knowledge in electrical, mechanical, hydraulic and fabrication skills
* Must have a valid driver’s license with clean driving record
* Must be able to travel frequently; overnight stays will be necessary
* Good communication & ability to deal with a range of styles and behaviors in a tactful, pleasant and professional manner
* Basic computer skills in Outlook and Microsoft Office
* Strong problem solving and troubleshooting experience
* Work under pressure and prioritize tasks to meet deadlines with minimal supervision
Physical Requirements
* Driving or flying to customer sites
* Long periods of standing, kneeling, and bending to work on equipment
* Ability to lift up to 50lbs periodically
* Ability to push/pull
* Ability to focus and plan trips across various locations
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