* Deliver exceptional service while embodying our values of authenticity, precision, and attention to detail
* Collaborate with a passionate and dedicated team to create unforgettable guest experiences
* Ensure seamless operations in your area of expertise while upholding the highest standards of quality
* Warm and professional reception of our guests
* Completion of all standard reception tasks, such as check-in/out with PMS Protel
* Rooming of all arriving guests
* Compliance with hotel-specific standards and quality management
* Support for the reservations department
* Guest service
* Operation of the switchboard
* Handling any guest complaints
* General administrative tasks
Join Our Team at The Alpina Gstaad
At The Alpina Gstaad, we redefine the meaning of Swiss luxury and hospitality. Nestled in the heart of the breathtaking Bernese Alps, our five-star hotel is a haven of authenticity, elegance, and refinement. Combining traditional alpine charm with contemporary sophistication, The Alpina Gstaad is more than just a destination—it is an experience where nature, culture, and luxury harmoniously converge.
Since opening our doors, we have earned an international reputation for delivering exceptional service, personalized attention, and creating memories that last a lifetime. As a proud ambassador of Swiss values such as precision, discretion, and warmth, we welcome guests from all over the world to discover the unparalleled beauty and charm of Gstaad.
Our team is at the core of our success. We are committed to fostering a workplace where motivated, talented individuals can thrive and contribute to unforgettable guest experiences. Discover the roles currently available below and take the next step in your professional journey with us.
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* Passion for luxury hospitality and the commitment to deliver excellence in all areas
* Completed training/degree in hospitality or equivalent qualification
* First experience in 5-star hospitality
* Enjoyment in dealing with guests
* Complete discretion
* Organized and meticulous work ethic
* Reliability, willingness to take responsibility
* Excellent interpersonal skills with a warm, authentic, and professional presence
* Very good English skills as the company language
* Additional knowledge of German and/or French is highly desirable; any other language is a clear advantage
* Enjoyment of collaborating in a dynamic, challenging environment
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The Alpina Gstaad is a Swiss luxury hotel for travelers with the highest expectations. It is more than just a place to stay in the Alps - it is a new top address in Gstaad, the perfect symbiosis of Swiss tradition and understated luxury. The hotel is a new definition of alpine chic beyond all clichés.
At The Alpina Gstaad, we believe that taking care of our team is as important as delighting our guests. We provide a unique and inspiring work environment, focusing on your growth, well-being, and satisfaction. Discover our exclusive benefits:
* Staff accommodations – different categories within the region are available for our seasonal employees
* Customized training programs – both internal and external, to support your professional development
* Staff gym access – located in Schönried, a modern, fully equipped gym for your health and wellness
* Staff car for personal use – explore the stunning surroundings in style with our Audi Q3 Sportback
* Exceptional workplace environment – defined by respect, teamwork, and a relentless pursuit of excellence, where your contributions truly matter