Sales Operations Manager
The company
The Sales Operations Manager is a key role within EM Microelectronic, reporting directly to the VP Sales & Marketing. This position acts as a strategic and operational bridge between the worldwide Sales & Marketing team and other core departments including Global Supply Chain, Finance, and Operations. The role supports executive decision-making by ensuring accurate data, streamlined processes, and proactive collaboration across functions.
Job description
Key Responsibilities
Sales Data Management & Reporting
* Own and manage core sales data
* Ensure consistency and quality of sales data across departments
* Monitor performance, identify trends, and highlight areas for improvement
Sales Forecasting & Planning
* Coordinate the global forecasting process with regional Sales Managers, Business Units, and Supply Chain
* Use historical and current data to drive accurate short- and long-term sales projections
* Support the definition of annual budgets and multi-year strategic planning
Cross-Functional Collaboration (S&OP)
* Act as a strategic liaison between Sales, Finance, and Operations
* Support Sales & Operations Planning (S&OP) processes to align demand and supply
* Streamline cross-departmental communication and reduce duplicated efforts
Sales Tools, CRM & ERP Systems
- Lead the implementation and optimization of ERP/CRM tools supporting sales processes
- Ensure smooth integration and usability of systems, working closely with IT and external consultants
Pricing & Revenue Management
- Prepare and deploy price list updates across platforms
- Coordinate pricing consistency across teams and regions
Sales Enablement & Team Support
* Provide operational and analytical support to the global sales team, enabling them to focus on customer engagement
* Assist with transactional tasks, reporting, and the management of sales documents and contracts
* Support onboarding and ongoing training initiatives related to tools and processes
Communication & Organizational Alignment
* Facilitate structured communication across the sales team and executive leadership
* Ensure clarity of goals, updates, and priorities across global stakeholders
* Manage risk assessments and mitigation follow-ups related to sales execution
Profile
* Bachelor's degree in Business Administration, Engineering, Economics, or a related field; a Master's degree is a plus
* Excellent communication and stakeholder management skills, with the ability to collaborate across functions and regions (Asia, Europe, Americas)
* Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment
* Basic financial literacy, including familiarity with budgeting and margin analysis
Professional requirements
* At least 5 years of experience in Sales Operations, Business Operations, or similar roles within the semiconductor, electronics, or high-tech manufacturing industry.
* Strong analytical mindset with the ability to interpret large datasets
* Business acumen: Understanding of sales processes, go-to-market strategy, and financial principles such as margin analysis, budgeting, and forecasting
* Technical proficiency:
- Advanced Excel and Power BI skills (, pivot tables, data models, automated dashboards)
- Hands-on experience with ERP and CRM systems (SAP, Salesforce, or Microsoft Dynamics preferred)
Languages
- Fluent in English (written and spoken)
- Any other language (mainly french) would be an asset
Company address
Contact
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