Join mobilezone reload ag, a leader in sustainable tech solutions. Work in a dynamic team and enjoy great benefits!
Tasks
* Diagnose and repair a wide range of devices efficiently.
* Create accurate cost estimates for repairs and services.
* Support process improvements and train new team members.
Skills
* Completed vocational training in electronics or strong tech affinity.
* Excellent understanding of processes and strong PC skills.
* Fluent in German with basic English knowledge preferred.
The company mobilezone reload ag stands for sustainability and a closed smartphone cycle. We extend the life of mobile devices and thus ensure that people can use these technologies optimally. As the largest Swiss service provider for smartphones, tablets, wearables and laptops, our service portfolio ranges from repair to upcycling. In our technology centre in Rotkreuz, over 50 employees work to serve private and business customers with the best service quality on the market.
To support our technical team, we are looking for you in Rotkreuz immediately or by arrangement as: Technician Smartphone 80-100% (m/f/d)
We offer you:
* Modern infrastructure in a central location
* Working in a young, dynamic team
* Sustainability lived in everyday work
* Accident insurance in the private sector
* Appreciative corporate culture
* Employee offers in the telecommunications sector
You have completed vocational training in electrical engineering or have a strong technical affinity and want to contribute to a sustainable society. A good understanding of processes and very good PC user skills complete your profile. You are an open and creative personality who brings a speedy and precise way of working as well as a quick grasp. Of course, you speak fluent German and ideally have basic knowledge of English. And last but not least, you are an absolute team player and eager to jointly develop a specialist area with great potential as a team. Then we definitely should get to know each other.
You take on the following tasks:
* Diagnoses and repairs of the entire product portfolio
* Preparation of binding cost estimates
* Acquisition and expansion of manufacturer-specific knowledge
* Ordering and managing spare partsParticipation in process optimisation
* Oral and written response to customer service enquiries
* Training and induction of new employees
* Co-responsibility for meeting annual targets
* Active support in complying with manufacturer- and customer-specific SLAs
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