Role: Clinical support of Dexter installed-based and driving utilization of Dexter procedures.
Responsibilities
* Drive utilization of Dexter procedures with the customers in assigned territory.
* Cross-sell the use of Dexter to clinical specialities not using Dexter in hospitals, support the sales process.
* Support the local Sales Director(s)/Sales Manager(s) to achieve and exceed targeted usage of Dexter surgeries.
* Train and bring support to surgeons and OR staff in the use of Dexter’s robot before and during procedures.
* Clinical support during setup, surgery and after surgery.
* Identify specific needs of the customer before, during and after implementation.
* Handover of Dexter after delivery to BioMed and OR as well as commissioning at the customers premises.
* Instruct CDS department in hospital on reprocessing on Dexter reusable tools.
* Communication and presentation of the clinical benefits of Dexter.
* Own customer satisfaction, support and evolve surgeon and KOL network.
* Participation in important trade fairs, events, and personal presence on the market.
* Forecasting of predicted usage & promoting new products and Dexter upgrades.
Qualifications
* Completed professional training in health care (nurse or anaesthetist or similar..)
* At least 3 years of operating theatre experience (hospital, clinic) or comparable training as a Clinical Sales or Clinical specialist.
* Preferably with good knowledge in General surgery, Gynaecology and Urology
* Strong communication and teamwork skills, diligence, proactive hands‑on mentality with flexible and organised mindset.
* High willingness to travel and flexibility within the assigned territory.
* Fluent in the local official language French (must have). English is required; any additional language is a plus.
* Start-up, Launch, or high growth commercial experience preferred & good knowledge of Microsoft Office applications.
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