Restaurant Onboarding & Account Manager
This role supports our expansion efforts, focusing on onboarding and managing restaurant partners within a virtual food hall.
Maintain relationships with a portfolio of restaurants while ensuring quality assurance and managing the Mystery Guest program.
* Educate new restaurant partners on our system during service hours.
* Upsell additional brands to partners.
Responsibilities:
1. Onboard new restaurant partners in Zurich.
2. Evaluate restaurant operations.
3. Manage a portfolio of restaurants for maximum partner satisfaction.
4. Continuously improve our system through contributions.
5. Ensure high partner satisfaction and manage relationships.
Requirements:
* A motivated self-starter eager to join a fast-growing startup.
* Fluent in German or French.
* Based in Zurich or remote.
* Experience in kitchen operations.
* Valid driver's license.
Benefits:
* Competitive salary.
* Stock options for high performers.
* Support with work permit processes.
* Employee discounts.
* Work schedule: Monday to Friday.