System Support Engineer
(m/f/d)
Freelance/temporary employment for a project Zug Start date: asap Reference number: 870779/1
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Responsibilities
1. Serve as a technical expert and primary point of contact for internal customers regarding all service aspects
2. Install Diagnostics systems (hardware and software) according to installation manuals in the company database
3. Perform system qualifications (IQ/OQ), execute preventive maintenance, and conduct autonomous troubleshooting, and repair of hardware and software issues
4. Manage the deployment and servicing of various systems and their specific configurations
5. Ensure comprehensive documentation in accordance with established quality standards
6. Provide technical support for global development trials
Profile
7. HF or an academic degree in technical engineering or a life sciences discipline (, Medical Devices, Electronics/Automation, Mechatronics) or completed technical vocational training with corresponding professional experience
8. Min. first experiences in and/or willingness to work in a highly regulated industry and in laboratories with biosafety levels S1 and S2
9. First experience in technical/mechanical occupation
10. A customer- and service-oriented team player with excellent communication and collaboration skills, featuring an autonomous and proactive work style
11. Proficiency in English (written and spoken) is essential for our global environment; German is a significant plus for the Rotkreuz site
12. Nice to have: Experience in Network Administration & Troubleshooting (Entry Level)
13. Nice to have: Experience servicing diagnostic instruments is advantageous, and previous involvement in Equipment Management is beneficial
14. Nice to have: Expertise in the resolution of technical problems within interdisciplinary environments (laboratory, software, hardware, diagnostic workflow)
15. Nice to have: GMP Experience
Benefits
16. Fascinating, innovative environment in an international atmosphere
17. Extension: possible