Senior Project Manager – SAP Services
You will support our customer’s transformation strategy through the management of cloud, on‑premise or hybrid implementation initiatives. Most projects will utilize agile methodologies. You will manage complex, large‑scale strategic programs that span organizational boundaries, multiple projects, business units, and service partners. You provide leadership to cross‑functional teams responsible for delivering defined project outputs on time, within budget and quality criteria. You ensure adherence to SAP’s Activate project management methodology and best business practices, mentor the project team members, and communicate status updates to the customer and SAP management.
Purpose and Objectives
As a crucial part of SAP’s total solution delivery strategy, SAP Services focuses on the overall success of customers’ IT landscape.
Expectations and Tasks
Sales Cycle
Build credibility / trust with customers during the deal phase.
Assist the SAP license sales and service sales teams in closing of software or services deals by providing oversight on implementation planning & estimating and coordinating multiple SAP Lines of Businesses and partners as required (Bid Management).
Project Delivery
Set‑up and lead all phases of the project lifecycle, including planning, design, configuration, development, testing, implementation, documentation, training, and closure.
Work with Customer Stakeholders on C‑Level, Partners and SAP Management to effectively manage and lead projects to ensure successful completion and significant impact on customer business KPI.
Manage overall services relationship end‑to‑end, steering committees and project office, between customer, partner and SAP to ensure that projects are delivered on‑time, within budget and with the highest levels of customer satisfaction through billable consulting.
Manage expectations on the development of solid project plans, with milestones and clear deliverables (in IT and business terms), handling risks, issues and objections.
Select, direct and develop your team members in accordance with the project goals.
Value Creation
Create long‑term value roadmaps and plans with customer to achieve customer business objectives.
Analyze and execute on strategic projects, build consensus among project stakeholders, ensure alignment of project tactics with corporate strategy and communicate project goals at a strategic level as well as actively identifying and developing more business opportunities.
Education and Qualifications
Master’s degree, preferably in finance, computer science, engineering, information technologies, MBA or equivalent training.
Good knowledge of project management methodologies, especially agile methods. SAP methodologies (including SAP Activate) or SAFe is a plus.
Proactive attitude in managing stakeholder satisfaction to position and secure customer success.
Demonstrated ability to command the attention and respect of senior level leaders and confidently make presentations to large and executive audiences.
Experience managing a number of internal and external stakeholders; strong interpersonal skills and ability to work with various levels within a customer organization.
Team oriented: ability to build strong relationships at every level of the organization; strong motivator who influences others to deliver consistently their best work.
Excellent written and verbal communication and presentation skills – fluent German and Business English; another language, especially French, is beneficial.
PMP certification or other project management certifications are desirable.
Work Experience
8–12 years or more proven project management experience at a consulting / system integration company.
Ideally project management experience with SAP implementation projects.
Demonstrated experience in managing, aligning and working with various levels within a customer organization (project, business, executive) and different parts of large global organizations.
Equal Employment Opportunity
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status or disability in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor.
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