Overview
Join ISZL as our next Front Office Assistant
At the International School of Zug and Luzern (ISZL), we’re a vibrant, curious, and courageous learning community where over 1,200 students from 67 nationalities come together to explore, create, and grow. We’re looking for a Front Office Assistant who is dedicated to creating a welcoming environment and providing exceptional support to all. This is a full-time position.
The Role
As Front Office Assistant at our Zug Campus, you will:
* Provide students with a point of contact
* Update and maintain students attendance, files and school databases to ensure accurate student details
* Ensure security procedures are followed for students’ arrivals and departures
* Update ISZL’s monitor displays with messages, current activities and upcoming events
* Provide general administrative support pertaining to the daily running of the Zug Campus
* Update emergency preparedness documents
* Perform a variety of clerical tasks which may include scheduling and maintaining records of school activities, creating labels, photocopying, typing, data input, sorting mail, sending letters and packages, making file folders and answering emails
* Manage Petty Cash for the Front Office
* Provide verbal and written translations, when required
* Coordinate with the Middle School and High School Office
* Develop positive relationships with ISZL’s community members and be a positive representative of the school
* Manage ISZL’s main office email account
* Produce official documents for local authorities and parents with students enrolment information
* Screen telephone calls, enquiries and requests by handling and forwarding them as appropriate
* Greet and assist visitors, ensuring appropriate sheets are filled in and badges assigned
What we’re looking for
* Excellent verbal and written communication skills in English and German; additional languages are a plus
* Strong interpersonal skills and ability to communicate with a wide variety of people
* Exceptional customer service and problem solving
* Proficiency in Microsoft Office and Google Workspace; demonstrated knowledge of database maintenance
* Effective clerical, organisational and time-management skills
* Able to maintain confidentiality at all times
* Quick learner, resourceful, reliable, detail-oriented and versatile
* Eager to take on new challenges and lend a helping hand
* Ability to manage a variety of tasks concurrently and efficiently
* Experience working effectively as part of a team
* Self-directed with the ability to work with minimal supervision
Why ISZL?
Because ISZL is more than a school. It’s a community where:
* Students inspire you daily. With 67 nationalities, curiosity and cultural diversity are part of every lesson.
* Innovation matters. We champion bold ideas.
* Collaboration is real. You’ll be part of a team that supports and challenges each other, in an environment that believes learning is a shared journey.
* Switzerland is your campus. Lakes, mountains, and world-class cities are at your doorstep—balance professional impact with an incredible lifestyle.
* Generous holiday entitlement. 5 weeks+
* Insurance benefits. Paid accident insurance and long-term sickness.
* Generous pension fund contributions.
* Professional development. Opportunities to develop your practice.
* Tuition discount.
At ISZL, you don’t just join a school. You join a mission to grow courageous, compassionate learners—and you get to have a lot of fun doing it. Come join us!
How to apply
* Submit one PDF with a letter of interest and CV via the application link found in the Employment section of ISZL’s website
Key ISZL Reference Documents
* Guiding Statements
* Professional Standards
* Teaching Standards
* Learning Principles
* Inclusion Policy
* Visit the Employment section of ISZL’s website for more information
ISZL is an equal-opportunity employer. ISZL encourages safety, inclusion, and respect for all community members. ISZL is committed to safeguarding students, including implementing screening and reporting practices for child protection.
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