Synergy IT Support Specialist
About the Role
This diverse position requires a proactive and resourceful individual to ensure the seamless operation of our global IT infrastructure. The successful candidate will be responsible for installing new servers and client systems, implementing software solutions, and providing first- and second-level technical support.
Key Responsibilities
* New system installations and implementations
* Rollout of software solutions
* First- and second-level technical support
* Smooth commissioning of new external locations
Requirements
To excel in this role, candidates should possess:
* A successfully completed apprenticeship as an IT specialist or computer scientist
* Relevant professional experience in IT support/administration
* Proficient knowledge of Microsoft AD, Exchange, LAN/WAN technology, and software packaging
* Familiarity with Mac operating systems and applications
* Ability to travel
* Excellent written and spoken English communication skills
* Structured and goal-oriented work approach
* Flexibility and reliability
* Strong team spirit and customer orientation
Perks and Benefits
We offer a comprehensive package of benefits to support your well-being and career growth:
* Parking facilities at our headquarters
* Clean eating options in our on-site employee restaurant
* Employee discounts in our stores and outlets
* Good public transportation connections
* On-site fitness facilities and sports courses
* Flexible working arrangements, including remote work options
* Dog-friendly workplace policy
* Ongoing training and development opportunities
* Thirteenth salary payment
* Relocation assistance
Company Culture
We value a balanced work-life environment and strive to provide the best possible support for our employees' personal and professional growth.