The ideal candidate is a Technical Writer with 3–5 years of experience and a relevant degree, preferably in Healthcare/Life Sciences or Software Engineering. You excel at creating clear, structured documentation from complex processes, using a documentation-as-code approach (Markdown, Git, static site tools).
Highly detail-oriented and strategic, you can produce modular, reliable content as a single source of truth, while being adaptable, collaborative, and efficient in managing multiple documentation streams in fast-paced environments.
General Information:
Start date: asap latest Start Date: 15.5.26, planned duration: 31.12.26 Workplace: Basel Workload: 80-100% Home Office: 2 days remote, 3 days onsite
Key Responsibilities
You will partner with functional leads to translate complex operational workflows into high-quality documentation centralized within the current ecosystem (e.g., Google Sites, Drive, and Shared Drives)
Process Documentation & Visualization: Capture and formalize end-to-end operational processes, ensuring all steps are logical, transparent, and easy to follow
Roles & Responsibilities (RACI): Clearly define "who does what" within each process to ensure accountability across the CS-CoE
Content Standardization: Ensure all documentation follows a unified structure and tone, aligning with the broader P&O vision
Stakeholder Engagement: Interview subject matter experts (SMEs) across Portfolio, Finance, and L&D to extract technical knowledge and translate it into user-friendly guides
Asset Maintenance & Governance: Regularly update the "Policy Hub" and process repositories to reflect the most current operational standards
Must Haves:
Bachelor’s degree in Technical Writing, Communications, English, or a related field (e.g. Documentation/ Process Management)
3–5 years of experience, ideally within H