Are you a fluent German speaker? Join our Microsoft Customer Experts team and work in Greece with the world’s tech leader!
Microsoft collaborates with our TP in Greece, providing excellent opportunities for experienced technology enthusiasts to work with the world’s tech leader!
If you speak German fluently and wish to experience working in the world of computer software, consumer electronics, personal computers, and online platforms, grab this chance to join the German Microsoft Support team to support customers from Germany, Austria & Switzerland.
What you will do :
1. Identify customers’ needs and deliver appropriate solutions, including sales.
2. Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner.
3. Assist customers to place an order and resolve related issues.
4. Answer customers’ inquiries, troubleshoot or escalate technical issues, and assist with account issues.
5. Follow standard diagnostic procedures, focusing on handling frequently asked questions effectively.
6. Ensure every customer has a positive experience!
7. Exchange ideas and solutions with colleagues.
What you will bring :
1. Excellent communication skills in German.
2. Good command of English (B2+).
3. Sales experience with consumer products and services (asset).
4. Technical research skills for troubleshooting.
5. Advanced internet research skills.
6. Empathy and strong communication skills.
7. A positive and adventurous attitude.
8. A willingness to learn and absorb knowledge and experience.
What we offer :
1. Support for your relocation to Greece, including flight tickets, hotel accommodation, and assistance with house searching (at no cost to you).
2. Competitive monthly salary plus two extra salaries per year.
3. Referral program with bonuses.
4. Health care benefits and discounts.
5. Full training by certified instructors.
6. Opportunities for professional growth and development.
7. Community, social responsibility events, and initiatives.
8. Free online Greek language courses.
9. Modern premises with relaxing break areas.
10. A Great Place to Work-Certified company that values diversity.
This is a great opportunity to advance your career, gain valuable experience, and work for a multinational company while representing a top global brand. We promote diversity and provide equal opportunities regardless of gender, ethnicity, religion, culture, or age.
Find out more!
Would you like to explore more German-speaking job options?
Need more available jobs?
#J-18808-Ljbffr