Job description
In order to strengthen our technical teams in the operations of our clients' Cloud platforms, we are looking for a senior consultant L3 specialized in Microsoft 365 and Azure technologies.
Your role and responsibilities:
As part of our Operations team, you will have several missions:
* Ensure level 3 operations and support on our clients' Azure and Microsoft 365 environments
* Be the technical reference for operational teams for our major clients
* Design and participate in deployment, configuration, and evolution projects for our clients' IT infrastructures
* Maintain effective communication with other teams in a 24/7 service context
* Manage the tracking of incident and problem tickets in our Service Management tools
* Prepare and participate in operational reviews for our clients
* Update operational documentation and propose improvements
* Participate in the on-call service
Job requirements
Your profile:
* Master's degree in computer science (Bac +5)
* At least 5 years of experience in L2/L3 support on Windows systems in a complex and virtualized large account environment
* Curious and interested in new technologies: you have the ability to learn new concepts and train on new IT products
* Autonomous and able to propose several solutions according to functional and technical requests
* Rigorous, organized, and structured, with good integration and teamwork skills, and good communication skills
Experience required:
* Mastery of the Microsoft 365 environment and its different services: Exchange Online, SharePoint, Teams, etc.
* Mastery of the Active Directory and Entra ID environment
* Operational experience in network infrastructure (LAN/WAN) is a plus
* Mastery of French and English, a third European language is a plus
You master the following technologies:
* Microsoft 365
* Entra ID and Azure technologies
* Windows 10 / Intune
* Windows Server 2012/2016
Knowledge of the following technologies would be an asset:
* zScaler ZIA/ZPA
* Checkpoint Firewall
* Cisco LAN/WAN
* Virtualization (VMWare)
* PowerShell scripting
All done
Your application has been successfully submitted
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