We don't exclusively manufacture legendary watches; we also keep in time with technology!
The Swatch Group Services Ltd. is a company of the Swatch Group, providing high-quality services to the Group organizations worldwide in the fields of Logistics, Information Technology, Customer Service, and Real Estate. The company belongs to the Swatch Group, the world's largest watchmaker with a portfolio of 16 brands, including Omega, Longines, Tissot, and Swatch.
For our growing team in the Systems & Infrastructure division, we are looking for a motivated:
Senior Solution Designer and Delivery Engineer
Job Description
Your responsibilities :
* Serve as the contact person for internal customers, providing IT infrastructure services.
* Administrate customer-related documents and KPIs in designated applications.
* Coordinate customer-related activities with the company's Key Account Managers.
* Understand business requirements and design system architectures accordingly.
* Design solutions and system architectures that match company standards in collaboration with internal and external specialists.
* Present and defend architecture designs to the Security Validation Board.
* Propose improvements or extensions to the IT Infrastructure Service Portfolio.
* Coordinate the delivery process to implement designed solutions.
* Translate designed solutions into internal service offers for customers.
* Manage the delivery of IT infrastructure and services with involved IT teams.
* Coordinate IT Infrastructure change management projects (such as system migrations, upgrades, and hardware installations) with business units, internal IT departments, and external providers.
Your Profile
* Ability to understand customer business requirements and relate them to the IT Infrastructure portfolio.
* Team-oriented and service-minded with good communication skills; capable of mediating between different parties.
* Curious, proactive, and willing to work in an international and multicultural environment.
Professional Requirements
* Degree in Computer Sciences or Engineering, or at least 5 years of experience in IT Infrastructure.
* Experience as an IT Infrastructure generalist.
* Knowledge of service methodologies (ITIL).
* Good understanding of IT and Hybrid Cloud architectures.
* Knowledge of IT Network and Security concepts in a Data Center environment.
* Certifications such as Cloud Azure, Network & Security, Palo Alto, or Fortinet are a plus.
How to Communicate
* Fluent in French (mandatory).
* Good knowledge of English (spoken and written).
* German language skills are a plus.
Contact
Company address
The Swatch Group Services Ltd
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