Customer Service Administrator 100% (temporary contract until December 31st, 2026)
Our company is further expanding by setting up a brand-new manufacturing site located in Nidau. In order to reinforce our Customer Service in Brügg, we are currently recruiting a professional for the temporary position as
Customer Service Administrator 100%
(temporary contract until December 31st, 2026)
Job Description
Complete products returns process from creation through crediting and filing
Assist in verifying documents for archiving purpose
Sending shipping documents to customers
Generating or sending reports to required recipients
Process Marketing Material shipments
Assist with answering and forwarding incoming phone calls
Your profile
Completed administrative/commercial education (or similar)
Working experience within a Customer Service department, preferably within an international organization is preferred
Very good English skills - both spoken and written. French and/or German skills are preferred. Every other language is a plus
Proficient computer and MS Office skills
Stress resistant, reliable and flexible personality with very good communication skills
Open minded as well as service oriented with excellent problem-solving skills
Experience in Oracle Cloud Applications or Oracle ERP is a plus
The right decision: working at STAAR Surgical
STAAR Surgical offers you the ideal environment to develop your career and to progress professionally and personally, within a multicultural and international company. We also offer the following benefits:
40 working hours a week
Modern working spaces
Minimum 25 days of vacations
Modern cafeteria spaces
Free parking spaces as well as very good connections to public transportation
Training and development plans
Regular social company events such as summer party/ party
If you want to contribute to the Evolution in visual freedom™ and become part of our passionate team, send us your full application. For more information, please reach out to Mathura Vanniththamby, HR Generalist () or visit us online at jid066ee65ja jit0313ja jiy26ja