Junior HR Service Advisor m/f/d, Wallis Would you like to rock the HR department?Due to a maternity leave cover our client from the canton Wallis needs support with a variety of HR requests.start date: 01.08.2025end date: 31.12.2025workload: 100%, location: Visp (CH)work model: Contractinghiring reason: Maternity leave cover Your Tasks: Act as the point of contact for any service-related questions for customers and taking care of HR request until closure (end to end incl.
tracking and tracing) to create high end user experience Provide best in class customer service, aiming to quickly resolve queries and issues, always striving to go the extra mile Be knowledgeable of the business operation and the structure of the business, including key contacts Provide ad-hoc support and advice in the delivery of HR calendar events (e.g., IDP, companies Bonus salary review) Use multiple HR and Payroll systems to support the resolution of customer queries Share customer feedback (process related) with Service Specialist; suggest new HR technology solutions to improve day-to-day operations Monitor key HR Services & Solutions metrics Initiate changes in Workday as defined by process Proactive advisory on "how to" for HRBP's and line managers Contribute to local projects with impact on Human Resources Demonstrate awareness of the roles of the other HR roles and teams within the company Maintain a working knowledge of HR policies and procedures Promote the use of the case tool within Human Resources, acting as the subject matter expert for other HR teams on the case tool Work within SLAs, always focusing on the excellent customer journey Be able to provide guidance on a broad range of key HR processes active collaboration with ad-hoc projects as necessary and perform any other job duties Your Profile: Education as "Personalfachfrau/-mann or a university degree (e.g.
Bachelor of Arts in Business Administration) Detail oriented with exceptional organizational skills and a structured proactive working attitude strong work ethic and organisational resilient Understands different cultures and can effectively act in a multi-cultural environment First experience within an HR administration or HR shared services organization are a nice to have Fluent in German and Business English Jetzt bewerben Sounds like a great job?Then we look forward to receiving your complete application documents through our online application form.
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