Ph3We are looking for an E-commerce Operations Finance Support. /h3 h3Main responsibilities /h3 ul liManaging RMA refunds and vouchers for EU/US/AM/APAC regions through different payment providers such as Adyen, PayPal Express, and Coinify /li liManaging and monitoring chargeback cases, including investigations and coordination with internal teams and payment providers /li liWeekly review of B2C returns and verification of related credit notes /li liIssuing credit notes for COD and bank transfer orders /li liManaging DOA (denial of acceptance) cases and issuing the related credit notes /li liMonitoring open items together with the finance team, including COD payment tracking /li liPreparing operational reports for couriers (UPS/DHL) and following up on shipment investigations and updates /li liManaging IDL requests, including advice handling and investigations related to unknown boxes /li liPreparing analyses and supporting documentation for finance audit purposes /li liManaging order cancellations in case of system errors /li liSupporting process improvements and operational automation activities /li /ul psend your cv: /p /p #J-18808-Ljbffr