This position connects the AP-S Country Service organizations with the AP-S Cluster Service departments, as well as the Global Service Business support organizations. This function contributes to Service Excellence by:
Service Products: Actively promote Product Portfolio by developing service proposals to drive Service revenue. Adapting existing service concepts & products into commercial solutions for the AP-S market.
We are looking for people who are willing to consistently achieve results, even under tough circumstances, employees who create a climate where everyone is motivated to do their best to help the organization achieve its objectives. If you actively seek new ways to grow and be challenged, if you develop people to meet both their career goals and the organization’s goals, SIG is the place for you. To deliver better for our customers, our future colleagues build strong customer relationships and deliver customer-centric solutions. Finally, we are looking for colleagues who build partnerships and work collaboratively with others to meet shared objectives. Are you someone who applies knowledge of business and the marketplace to advance the organization’s goals? Are you someone who can create new and better ways for the organization to be successful? If the answer is ‘yes’, come and join us.
SIG is the place for you to build something incredible. We offer competitive compensation and an opportunity to partially work from home. If you join us, you will be part of a globally successful international company, which is leading its industry in sustainability, technology, and more. We think of ourselves as the career launchpad - a place to develop yourself fast with real work, real experience, real opportunities to build skills. You will be part of a highly motivated and dynamic team, you will have personal development opportunities, trainings and coaching opportunities from senior team members. If you show skill and willingness to learn, we'll back you all the way.
About SIG
SIG is a leading provider of packaging systems and solutions for better. We work in partnership with our customers to bring food products to consumers around the world in a safe, sustainable, and affordable way. We are the only packaging system supplier covering carton, pouch, and bag-in-box. Our versatile technology and product innovation capacity enable us to deliver better for customers, for consumers, and for the world. Sustainability guides us, technology empowers us, but it’s the passion and drive of our people that truly enable us to deliver better. Founded in 1853, SIG is headquartered in Neuhausen, Switzerland, and listed at the SIX Swiss Exchange.
Key job functions and success-relevant
* Prepare / coordinate sales relevant documents: (e.g. one-pagers, presentations, service product calculation tools, and contracts). Lead the end-to-end preparation of Service Contracts for any service product, ensuring alignment both internally and towards customers.
* Contribute to the development of the Top Line Growth: (e.g. spare parts pricing, service products, TU’s…) by ensuring all contract terms and pricing models are commercially viable.
* Influence development of tools / pricing processes on Global Level to streamline the contract generation and approval workflow with cross-functional stakeholders.
* Contribute in the plans to strengthen the Country Technical Service organizations to operate in a cost-efficient, quality-focused, and customer-centered manner.
* Development, implementation, and tracking of Service concepts & products: (e.g. Technical upgrades, products, value propositioning) and ensuring they are backed by robust service-level agreements.
* Manage service-related communication topics: (NPS, Intranet / Internet articles, Technical Service Newsletter, One-Pagers...).
* Develop service products according to Market Potential / Value and translate them into finalized Service Contracts ready for the commercial team’s execution.
Contact
SIG Talent Acquisition Team
Phone: +49 246 279 1436
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