Overview
Moncler is offering an exceptional career opportunity in one of the most iconic luxury destinations in the world. We are currently looking for a Store Manager to lead and inspire the teams of our two boutiques in Saint Moritz .
Your Impact
The Store Manager strives to reach excellence in business performance and key qualitative objectives, always going beyond expectations, inspiring, managing, and coaching the team. In this role, the person creates a genuine, attentive, and long-lasting relationship with our clients, based on listening, meeting, and exceeding clients' needs and expectations.
Our Store Manager leads the team to achieve common goals by identifying business opportunities, setting clear priorities, defining tasks, and roles among team members. Creates an exciting work environment where trust and respect for diversity are valued.
Activities:
Focus on excellent performance and results, based on clear KPIs, in a challenging and competitive environment;
Proactively meet new clients, promote, and create events to generate new business opportunities;
Maintain visual merchandising standards and overall standards in terms of technical maintenance, cleanliness, staff appearance;
Enhance knowledge of the brand's history and values among team members and clients, promote collections and product features;
Contribute to defining action plans based on mystery shopping results and ensure their implementation;
Empower others through engagement and motivation: recognize individual strengths and provide solutions for continuous improvement;
Manage store stock efficiently and effectively according to KPIs.
Qualifications
5+ years of managerial experience in structured Fashion & Luxury/Retail Companies (international experience preferred);
Willingness to grow within the organization;
Proven excellent client service and sales skills;
Expertise in clienteling;
Fluency and sophistication in German and English; additional languages are a plus;
Digital proficiency: deep knowledge of MS Office, payment, and warehouse management systems;
Proven track record in sales generation, building clientele, and employee development;
Analytical mindset and strong attention to detail;
Product sensitivity.
Moncler is an equal opportunity employer, committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on ethnicity, skin color, religion, civil status, age, nationality, disability, gender, gender identity, sexual orientation, or any other protected characteristic.
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